Privacy policy

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QUANTOWER LLC respects your privacy. When you use our Site and Services, you’re trusting us with your information. We understand all responsibility and protect your information. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. To use our Services you must be 18 years of age or older. If you are under 18, you may not download or use the Services.

Contacts for Privacy Concern Reports

For realising all your rights or for any further information about your personal information, please request to this email: info@quantower.com

Information that is being collected

We want you to understand the types of information we collect as you use our Services. We collect and process your personal information the several ways:

Via the form on contact us page (in case you fill and submit it):

  • Name
  • Email

Via the Live chat (Zendesk chat):

  • IP address
  • Country
  • Name (in case you provide it)

Why we use your personal information

QUANTOWER LLC may use information collected from or provided by you for the following purposes:

  • To provide our Services
  • Maintain and improve our Services
    We also use your information to ensure our Services are working as they should, such as tracking outages or troubleshooting issues you report to us. And we use your information to improve the Services or to develop new features or Services.
  • Measure performance
    We analyze data about your usage of the Services to do things like optimize product design.
  • Communicate with you

Rights about your personal information

You have a right in relation to your personal information that we collect in cases above:

  • To get access to your personal information
  • Request to delete information
  • To get a copy of your personal information that we have

We don't share your personal information with any third parties. The purpose of collecting — is to contact you back and answer your requests. We store your data in order to access your requests history and be able to serve you better on further appeals.

Cookies

We and our marketing partners use cookies and other technologies to ensure everyone who uses our website has the best possible experience. A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used.

If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. If you elect not to activate the cookie or to later disable cookies, you may still visit our website, but your ability to use some features or areas of the website may be limited.

For more information visit our Cookie policy.

Changes to our privacy policy

QUANTOWER LLC may from time to time change the terms of this Privacy Policy. Such changes will take effect 15 days after QUANTOWER LLC has posted a:

  • System message to users (by email that is determined by the user during registration) that notifies them about changes of the Privacy Policy.
  • Notification on the website homepage.

If amends this Privacy Policy to comply with legal requirements, this type of amendments will become effective immediately upon their initial posting. You agree to abide by any changes made in the terms of this Privacy Policy.

Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.

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